Terms of Service Overview
Welcome to AgeWell Ascend. Our commitment is to provide a comprehensive, transparent framework for your use of our wellness services. These Terms of Service (referred to as "Terms") outline the agreement between you and AgeWell Ascend (referred to as "we," "us," or "our") regarding your access to and use of our website, applications, and all related services (collectively, the "Service"). By accessing or using the Service, you signify your agreement to these Terms, which are designed to protect both your rights and our ability to offer high-quality, evidence-based wellness guidance.
Key Terms and Agreement Summary
A straightforward summary of the core commitments and understandings established in this agreement, ensuring you grasp the fundamental principles of using AgeWell Ascend.
User Eligibility and Account Requirements
Details on who can use our services, including age restrictions for users typically aged 35+, and the necessary steps for creating and maintaining a secure AgeWell Ascend account.
Service Availability and Modifications
Information regarding the consistent availability of our wellness platform and services, along with transparent processes for how we may update, enhance, or occasionally modify our offerings.
User Responsibilities and Prohibited Uses
Guidance on your expected conduct when interacting with the AgeWell Ascend platform and community, clearly outlining activities that are not permitted to ensure a positive environment for all.
Agreement Updates and Notification Procedures
How and when these Terms of Service may be updated or amended, and the methods we use to inform you of any significant changes, ensuring you are always current with our policies.

Subscription and Billing Terms
AgeWell Ascend offers premium content and enhanced features through various subscription plans. This section details everything you need to know about navigating your membership, from understanding billing cycles to managing cancellations and refunds.
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Subscription Plan Details and Billing Cycles
Comprehensive information on available premium plans, their features, and how recurring billing works. -
Payment Processing and Accepted Methods
Learn about the secure payment gateways we use and the various payment options accepted for your convenience. -
Refund and Cancellation Policies
Clear guidelines on how to cancel your subscription and our policy regarding refunds for services. -
Price Change Notification Procedures
How we will notify you in advance of any changes to subscription pricing, ensuring no surprises. -
Free Trial Terms and Automatic Renewal Policies
Understand the specifics of our free trials, if offered, and how automatic renewal works for your convenience.

Acceptable Use and Service Guidelines
To ensure a respectful and beneficial environment for all users, our guidelines dictate appropriate use of AgeWell Ascend's content and community features. We foster a space of positive engagement and mutual respect.
Appropriate Use of Wellness Content and Services
AgeWell Ascend provides curated health articles, lifestyle recommendations, and vetted product suggestions for your personal well-being. This content is for informational purposes only and should not be misinterpreted as medical advice. Users are encouraged to integrate insights thoughtfully into their lives.
Community Guidelines and Forum Behavior Standards
Our interactive user forums are designed for respectful discussion and support. We expect users to engage constructively, avoid harassment, hate speech, or sharing medical advice. Moderation is in place to maintain a safe and welcoming community.
Intellectual Property Respect and Usage Rights
All content on AgeWell Ascend, including articles, graphics, and design, is our exclusive intellectual property or licensed to us. Users are granted a limited, non-transferable license to access this content for personal, non-commercial use only. Unauthorized reproduction or distribution is strictly prohibited.
Prohibited Activities and Enforcement Procedures
Certain activities, such as data scraping, introducing malware, or impersonation, are strictly prohibited. Violations of these guidelines may result in account suspension or termination to protect the integrity of our platform and user experience.

Legal Terms and Disclaimers
This section clarifies the legal framework governing AgeWell Ascend's services, including important disclaimers and how disputes are handled. Transparency and clarity are paramount in defining our mutual understanding.

For any questions regarding these Terms of Service, please contact us at [email protected] or call us at (615) 589-3177.